We provide email support, so you don't have to worry about the technical bits, or pages with a misaligned layout. This means that you do not have to worry about difficult configuration options, or get frustrated with bad results. Neither are they web-based, so you have to install software on your own computer, and leave your computer on when scraping large websites. It is also possible to use free web crawlers such as httrack, but they require extensive technical knowledge and have a steep learning curve. A common request is to download all PDF files from a specific domain. This is a custom option for an extra price, depending on the file size and scope of the project.
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